FAQ
How can I track my order?
Once your order ships, you will receive a tracking number via email.
How long does shipping take?
Most orders arrive within 5–12 business days in the United States. International delivery times may vary.
Do you ship internationally?
Yes, we ship to many countries worldwide.
Can I cancel my order?
Orders may be canceled before shipment. Contact us as soon as possible after placing your order.
What if I receive a damaged item?
Please contact us within 48 hours of delivery with photos of the damaged item and packaging.
How do I request a return?
Contact support@strollys.shop within 30 days of delivery and our team will guide you through the return process.
What payment methods do you accept?
We accept major credit cards, debit cards, and other payment methods displayed at checkout.
Is my payment information secure?
Yes. All transactions are processed through secure payment gateways using industry-standard encryption.
How can I contact customer support?
Email: support@strollys.shop
Phone: +1 (609) 642-8677
Where is Strollys located?
1600 Perrineville Rd Ste 52-53, Monroe Township, NJ 08831, United States.